Service Manager / Sage Accpac ERP Version Compatibility
Our version compatibility and upgrade path is based on these general rules:
- Service Manager versions are consistent with Sage Accpac version numbers. i.e. versions must always be identical. E.g. 6.0A for Sage Accpac 6.0A and so forth.
Occasionally we do release a “B” version that will work with the same version of Sage Accpac. e.g. 5.6A and 5.6B will work with Sage Accpac 5.6A.
- If you are using a version of Service Manager earlier than 5.3A, you must upgrade to either 5.3A, 5.3B, 5.4A or 5.5A before upgrading to 5.6A or later
| Accpac |
Service Manager |
| 6.0A |
6.0A (Accpac 6.0 PU 1 required for Service Manager 6.0A)
(Temporarily we allowed 5.6A and 5.6B to run on Accpac 6.0A) |
| 5.6A |
5.6A, 5.6B (Accpac 5.6 PU 2 required for Service Manager 5.6B) |
| 5.5A |
5.5A |
| 5.4A |
5.4A |
| 5.3B |
5.3A, 5.3B |
| 5.3A |
5.3A, 5.3B |
| 5.2A |
5.2A (Must be upgraded to 5.3A, 5.3B, 5.4A or 5.5A before upgrading to 5.6A or later) |
| 5.1A |
5.1A (Must be upgraded to 5.3A, 5.3B, 5.4A or 5.5A before upgrading to 5.6A or later) |
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Supported Versions (As per Sage Accpac Policy only |
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the latest two version in production are supported). |
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